Mycom and Nasctech Announce Strategic Technology Partnership to Accelerate AI-Driven Automated Service Assurance for CSPs Worldwide

Partnership combines Mycom’s advanced AI-powered Service Assurance portfolio with Nasctech’s Operations Automation software to deliver end-to-end Automated Assurance capabilities for Communications Service Providers.

Mycom, a global leader in AI, Data, Automation and Service Assurance solutions for some of the world’s largest Communications Service Providers (CSPs), announced a strategic technology partnership with Nasctech, a leading European software developer and systems integrator. Through the partnership, Nasctech and Mycom will integrate their solutions to deliver end-to-end automated assurance capabilities spanning anomaly detection, root cause analysis, intelligent ticketing and automated dispatch. In addition, Nasctech’s SI arm will implement and support Mycom’s Service Assurance applications, helping CSPs accelerate digital transformation, improve operational performance, reduce complexity and deliver superior customer experiences.

As CSPs continue to invest in AI, network automation and Autonomous Networks, the partnership addresses the growing need for integrated assurance and operational automation that reduces manual intervention, accelerates issue resolution and improves service quality.

Marketing Technology News: MarTech Interview with Mark Listes, CEO @ Pendulum Intelligence

Together, the companies will expand their joint go-to-market capabilities across the Americas, Europe, Middle East, Africa, and Asia, supporting CSPs in both emerging and mature markets as they modernize their operations and manage increasingly complex 4G, 5G, and FTTx environments.

Nasctech brings more than 15 years of OSS/BSS experience and an established track record of working with high-profile CSPs. Its expertise includes developing innovative software solutions through a low-code platform, enabling customers to accelerate digital transformation, optimize operational processes, and respond more rapidly to changing business requirements.

The partnership will provide CSPs with access to an integrated combination of advanced assurance technology, implementation expertise, and consulting services. Key benefits include:

• Accelerated deployment and faster time-to-value
• End-to-end visibility across network, service, and customer experience
• AI-driven insights and intelligent automation
• Improved network performance and service quality
• Increased operational efficiency and reduced complexity
• Improved return on technology investments

Marketing Technology News: How MarTech Is Enabling Autonomous Brand Engagement Across Channels?

“Our partnership with Nasctech marks another important step in Mycom’s strategy to help CSPs modernize operations through AI, Data, and Automation” said John Turnbull, Chief Revenue Officer at Mycom. “By combining Mycom’s award-winning Service Assurance portfolio, with Nasctech’s deep industry knowledge and delivery capabilities, we will help CSPs improve network performance and operate increasingly complex 4G, 5G, and FTTx networks more efficiently while delivering an enhanced customer experience.”

“Mycom’s Service Assurance portfolio provides powerful AI and Automation-driven capabilities that will help CSPs accelerate time-to-value and maximize the return on their technology investments,” said Peter McEntee, Chief Operations Officer at Nasctech. “With more than 15 years of OSS/BSS experience, we are confident that combining Nasctech’s expertise and delivery strength with Mycom’s industry-leading assurance solutions will significantly improve operational efficiency, network performance, and service quality for CSPs around the world.”