Invoca’s Adobe Experience Platform Integration Unifies the Customer Experience by Connecting Digital with the Offline Buying Journey
New integration allows Adobe customers to use Invoca’s AI to capture unstructured first-party conversational data, build holistic consumer profiles, and deliver a personalized omnichannel customer journey. Invoca, the leader in revenue execution platforms, unveiled its Adobe Experience Platform (AEP) integration a breakthrough AI-powered solution that unifies digital engagement with high-value conversations in the contact center. […]