Solution improves the customer experience, reduces contact center costs, and is compatible with Google Cloud technology Intrado Corporation, a global leader in technology-enabled services, announced Mosaicx, its conversational artificial intelligence (“AI”) solution, is now available on Google Cloud Marketplace. Unlike traditional customer service technologies such as interactive voice response (“IVR”), which rely on menus and

Teads, the global media platform, announces the appointment of Natalie Bastian to Global Chief Marketing Officer, to lead the company’s worldwide marketing team and strengthen its position as a global technology business. Based in Teads’ New York office, Bastian will be responsible for Teads global marketing strategy and enabling growth across Teads’ portfolio, including new

ATLANTA, Ga., May 26, 2022 (PRESSRELEASE.CC NEWSWIRE) — STid announced today that ZKTecoUSA has integrated the STiD Mobile ID® application with ZKTecoUSA’s ZKey mobile credential app for a more comprehensive, advanced contactless access control offering. The combined, enhanced mobile application offers four unique modes for contactless identification to ensure users have multiple options to meet

Brands can now use Emplifi’s Social Marketing Cloud to manage, measure, and create exciting video content for their TikTok audiences. Emplifi, the leading unified customer experience (CX) platform, announced an integration with the all-new TikTok Content Marketing specialty, which is part of the TikTok Marketing Partner Program. Emplifi is part of an inaugural group of

New video management functionality will help brands optimize their content for meaningful business results Nearly half of TikTok’s 1 billion global users have reported purchasing something after seeing it promoted on the platform, establishing TikTok as a leading destination for brands looking to drive increased revenue from their social strategies. To help brands capture this opportunity,