Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences
The new launches build on Intercom’s vision to enable a new era of customer connection and engagement Intercom, the Engagement OS, launched three new capabilities to help businesses create powerful customer experiences and drive ongoing engagement. Intercom SMS is a truly two-way SMS tool for sales, marketing and support teams to reach and communicate with customers, replacing […]










