Simplr’s conversational experience platform named a winner among nearly 3,000 nominations Simplr announced that it has been named a winner in the 5th annual AI Breakthrough Awards program in the “Best AI-Based Solution for Customer Service” category. The mission of the AI Breakthrough Awards is to honor excellence and recognize the innovation, hard work and […]

Mary Rusterholz and Stephanie Ting join seasoned executive leadership team, helping power Constant Contact’s growth, innovation, and people strategy Constant Contact, a digital marketing platform used by millions of small businesses and nonprofits, backed by Clearlake Capital Group, L.P. (together with its affiliates, “Clearlake”) and Siris Capital Group, LLC (together with its affiliates, “Siris”), announced

Survey of marketing and IT decision-makers confirm improved customer data practices drive competitive advantage Amperity, the leading customer data platform (CDP) for enterprise consumer brands, released a new Opportunity Snapshot, a report based on a survey conducted by Forrester, targeted toward global marketing data strategy, operations and technology decision-makers at customer-driven enterprise companies. The survey found

With 72% of surveyed1 enterprises experiencing migration issues, Virtana brings cloud migration support to AWS customers to accelerate successful cloud migrations Virtana, a leading provider of artificial intelligence (AI)-driven monitoring solutions for hybrid cloud management, has achieved Amazon Web Services (AWS) Migration and Modernization Competency status. This achievement assures Virtana has proven customer success and demonstrated

CDP for Service, a Customer Data Platform, Garners Premium App Status on Genesys AppFoundry and Delivers Real-Time Customer Profile Data to Support Agents Treasure Data, the leading enterprise customer data platform (CDP), announced its CDP for Service offering is now available as a premium app on the Genesys AppFoundry®, the industry’s largest dedicated marketplace focused on customer

2022 Loyalty Barometer highlights ways marketers can build loyalty through the customer experience. Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022 Loyalty Barometer Report, offering insight into how marketers can build more meaningful, lasting customer relationships. The announcement closely follows the release of Merkle’s  Performance Media Report. Both

New viewer reinvents enterprise content search by leveraging the power of the human brain for the last mile of search. CogniVision, leaders in document display technology, today formally announced CogniVision OneView, its patented universal viewer for Enterprise Content Management (ECM) systems that dramatically reduces  the time to review and find information from search results by a factor of ten. “Search typically

It’s been a busy start to the year for adtech vendor, Adnami, which announces new partnerships in France as part of its ongoing expansion across Europe. Recently, the company signed new partnerships with ad network Ad4Good and television channel TF1, including flagship title TF1info.fr. Over the past year, Adnami has seen growing demand for high

The news follows investment of €2.3m in late 2021 and a raft of new hires in H1, with more to follow in H2 Award-winning, Copenhagen-based email ad server and SSP Passendo has gone live with new integrations in Italy and Germany as it continues on its journey of rapid growth – building out a growing

The news follows investment of €2.3m in late 2021 and a raft of new hires in H1, with more to follow in H2 Award-winning, Copenhagen-based email ad server and SSP Passendo has gone live with new integrations in Italy and Germany as it continues on its journey of rapid growth – building out a growing