Software Industry Veteran Joins Digital Trust & Safety Leader to Scale Business Sift, the leader in Digital Trust & Safety, announced that Kris Nagel has joined the company as CEO. Nagel’s appointment at Sift comes as the company concluded a year of strong customer growth, strengthened the leadership team, and released several new capabilities designed to improve […]

Tech industry giant Wondershare has just released EdrawMind 6.0, the latest version of their leading brainstorming software. Wondershare EdrawMind helps users create professional-grade mind maps on mobile devices. With Edrawmind’s easy-to-use tools, users can quickly create mind maps using built-in templates and share them with others as image files or PDFs with the touch of

Bloomreach, the world’s #1 Commerce Experience Cloud, announced a new feature from Bloomreach Discovery that gives merchandisers greater control over their product catalogs. With Catalog Management, merchandising teams can use business user-friendly tools to easily configure and manage all product catalogs within their account. This leads to even faster time to value for new Bloomreach

Company Closes Out a Year Spent Supporting Retailers with Merchandising & Allocation Toolio, a cloud-based planning and merchandising platform provider for the next generation of retailers, welcomes the end of a strong year. Throughout 2022, the company invested in product improvements. One feature of particular note is its allocation module that gives customers full control of

New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology solutions provider specializing in infrastructure modernization and digital transformation. To help organizations orchestrate experiences built

Loop Media’s end-to-end Free Ad-Supported Television (FAST) solution has proprietary hardware and software design features that combat and offset weak internet connections in businesses, improving resiliency against interruption and increasing ease of integration with other systems Loop Media, Inc., a leading multichannel streaming platform that provides curated music video and branded entertainment channels for businesses

“The State of Chatbots in Contact Centers” research shows how today’s contact centers are using chatbots to reduce call time, deflect calls, and improve customer satisfaction More than 75% of contact centers rely on intelligent chat solutions to improve their team’s performance, according to a new study published today by Botco.ai, the leading HIPAA-compliant conversational