Unframe Acquires Swish AI to Strengthen Enterprise AI Platform and Expand AI-Native Data Capabilities

Unframe, the managed AI delivery platform for global enterprises, announced that it is acquiring Swish AI. The acquisition will strengthen Unframe’s enterprise AI platform and expand its AI-native data capabilities.

Unframe Acquires Swish AI to Strengthen Enterprise AI Platform and Expand AI-Native Data Capabilities

The acquisition follows Unframe’s May announcement that it had crossed $100 million in total contract value (TCV) within 12 months, alongside $50 million in additional funding led by Highland Europe, bringing the company’s total funding since inception to $100 million.

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Trusted by IT teams at leading global organizations, Swish AI has built deep expertise in applying AI to IT service management (ITSM) and operations. Its platform helps enterprises automate workflows, improve service delivery, and turn operational data into actionable insights. Swish AI was founded in 2018 by Sebastien Adjiman and Arnon Yaffe and has raised more than $20 million.

“Generating real enterprise value from AI does not depend only on the model,” said Shay Levi, Co-Founder and CEO of Unframe. “It also greatly depends on the quality of the data foundation and the ability to connect it to existing workflows. Swish AI has built an AI-native data warehouse that helps turn complex enterprise information into a usable base for intelligent solutions. Bringing Swish AI into Unframe will accelerate our ability to help customers apply AI deterministically across a broader range of enterprise processes.”

Over the last eight years, Swish AI has reimagined what an AI-native data warehouse should be. While ITSM was its first commercial application, the underlying technology intelligently ingests, restructures, and creates a new physical layer purpose-built for AI — enabling deterministic, high-value answers for agents and AI solutions running on top of the platform.

“Swish AI was built around the challenge of helping enterprises work with the data created across their IT service and support systems and turn it into operational insights teams can actually use,” said Sebastien Adjiman, Co-Founder of Swish AI. “Joining Unframe will allow us to bring the capabilities developed in IT into a broader platform that can serve more teams, more workflows, and more business needs across the enterprise.”

By joining Unframe, Swish AI customers will gain access to a broader enterprise AI platform, additional technical expertise, and a team that can help identify, prioritize, and deliver new AI use cases across the organization. What starts as an IT operations initiative can expand into workforce productivity, knowledge management, procurement automation, customer service, finance transformation, and beyond.