Author name: Web & IT News Editor

Almost every individual owns a mobile phone out there, making it your potential target market to bring you generated revenue. Building a mobile application is the new all-around marketing tool to reach the furthest audience through meaningful interaction.  However, to kickstart this, you must ensure thorough research is done regarding the time period required for […]

There are numerous advantages to using an IVR system. After all, if there weren’t benefits for all of the contact centers that implemented this technology, it wouldn’t be nearly as popular. Providing callers with instantaneous responses and eliminating the need to wait on hold is an undeniable advantage of IVR systems, but this is far

All businesses will likely need some form of customer service in place to assist customers and clients with any issues they may be having. These problems could be related to products or services, such as a bug or defect, or the customer may require extra guidance. However, a simple query that a customer may have

If you’ve ever been hacked or targeted by cybercriminals, you understand how powerless an attack can make you feel. But it doesn’t have to be this way. The greatest defense you can have is knowledge, and it will certainly benefit you in protecting your email accounts. To prepare for what might be coming your way,

People search online has become one of the most popular ways to find someone. It is easy, convenient, and relatively fast. However, there are some things you should know about people search before you use it. One thing to keep in mind is that people search engines are not always accurate. This is because they

Founded by one entrepreneur, FableFrog provides its users with an innovative and engaging way to share their thoughts and stories in the form of fables with the world.  Since launching, FableFrog has made it easier for users to create and share high-quality audio recordings of their stories to promote understanding, connection, and collaboration among its